Hi, I'm Nida chen
Chairman of WILLING

This Privacy Policy complies with GDPR, CCPA and other international data protection laws. Using our website and submitting your information means you fully agree to these terms; please cease use if you disagree with any clause.

1. Information We Collect

We only collect voluntarily submitted personal information via our contact form for business consultation and communication, with no passive tracking or collection of sensitive data. The collected information includes:

- Full name, email address and WhatsApp contact

- Regional location (country/city)

- Custom product requirement notes

2. How We Use Your Data

Your personal data is solely used for legitimate business and service purposes, with no unauthorized usage. Core purposes include:

- Timely response to your product consultations and service inquiries

- Provision of tailored product solutions, industry updates and one-on-one pre-sales & after-sales services via email and WhatsApp

- Optimization of website functions and user experience

- Compliance with legal and regulatory obligations

3. Data Storage & Security

We adopt industry-standard technical and managerial measures to protect your data from unauthorized access, disclosure, alteration or loss. Your data is stored on encrypted servers with strict access restrictions.

Data is only retained during valid business communication periods. We will completely delete or anonymize your data after business completion or upon your valid deletion request, with no indefinite storage without legal grounds.

4. Data Sharing & Marketing Rights

We never sell, rent or trade your personal data for commercial profits. Your information will only be disclosed with your explicit consent, under legal requirements, or to protect legitimate public and website interests.

Trusted third-party service providers (email, cloud storage) can only access your data under strict confidentiality agreements. You may opt out of our product marketing and notification messages at any time via the unsubscribe channel in all marketing emails and messages, and opt-out will not affect our existing service processing.

5. User Rights & Policy Rules

In compliance with international data laws, you reserve the right to access, rectify, delete your personal data, restrict data processing, obtain data portability and lodge official privacy complaints.

Our website uses only necessary cookies to optimize browsing experience without collecting sensitive data, and you can adjust browser cookie settings freely. We reserve the right to update this policy irregularly for business and legal adaptation, and continued website use confirms acceptance of the latest revised terms.